Answer customers 24/7 on web and WhatsApp
Accurate answers from your own policies and records, handing over to a person when needed.
AI and automation
Put AI to work. Safely, measurably, inside your business.
UNET designs, builds and runs AI agents, AI systems and automation for businesses: connected to your data and tools, governed by your rules.
- A task arrives: A request comes in from a customer, a system or a schedule.
- The orchestrator plans: It splits the work and picks the right agents.
- Agents work in parallel: Support, documents, operations and analytics agents act at once.
- Results merged: The results are checked, merged and logged.
AI agents
What an AI agent can do for you.
Each agent has one clear job, the tools it needs and limits you set.
Read and process documents
Invoices, forms, contracts and KYC files read, checked and entered into your systems.
Triage and route tickets
Every request classified, prioritised and sent to the right team.
Qualify leads and follow up
New enquiries answered, qualified and followed up on time.
Reconcile transactions and flag exceptions
Records matched across systems, with only the exceptions left for people.
Draft reports and summaries
Daily and weekly reports, notes and summaries prepared for review.
Watch systems and raise alerts
Metrics and logs watched, with clear alerts and a first diagnosis.
Answer staff questions from your knowledge base
Policies, procedures and manuals answered in seconds, with sources.
Automation
Automation, end to end.
We automate the work between your systems: emails, spreadsheets, approvals, data entry and reports.
- Trigger: An email, a form or a file arrives.
- AI step: The agent reads it and pulls out what matters.
- Approval: A person approves anything sensitive.
- Action: The result is written into your systems.
- Report: Everyone sees what happened, with a full log.
AI systems
AI systems we build.
Knowledge assistants (RAG)
Answers from your own documents, with their sources.
Custom LLM applications
Language models built into your own tools and workflows.
Predictive models
Forecasting, scoring and anomaly detection.
Computer vision
Cameras, documents and quality checks.
AI in your existing products
Assistants and smart features added to the apps you already run.
Private models on your own servers
For data that must stay in house.
From first idea to measured results.
How we work on AI
- 01
Discover
Find the highest value use cases.
- 02
Prototype
A working agent in weeks, on your real data.
- 03
Deploy
Connected, secured, with guardrails and monitoring.
- 04
Improve
Measure accuracy, cost and time saved.
Responsible AI
AI you can trust and explain.
- Human in the loop for sensitive actions
- Every action logged
- Your data stays yours, never used to train public models
- Role based access
- Evaluation before release and monitoring after
- On-premises and private options
Models and tools
Model agnostic by design.
We choose models for accuracy, cost and where your data must live.
- OpenAI
- Anthropic Claude
- Google Gemini
- Meta Llama
- Mistral
- Hugging Face
- LangChain
- LlamaIndex
- Ollama
- pgvector
- Python
- FastAPI
AI and automation
Questions, answered.
Short, straight answers to the questions we hear most. Open any question to read the answer.
Your data stays yours: it is never used to train public models, access is role based, every action is logged, and models can run on your own servers.
No. We bring the AI engineering. Your team brings knowledge of the business and the data, and stays in control of decisions.
A first working prototype on your real data takes weeks, not months, depending on the systems it must connect to.
Yes. Agents can answer on WhatsApp as well as the web and email, and hand over to a person when needed.
Yes. When data must stay in house, we deploy private or on-premises models.
We agree the measures up front, such as accuracy, time saved and cost, and track them in production.
Still have a question?
Ask us directly. An engineer reads every message and gets back to you.
Find your first AI win.
A free 45 minute AI readiness session: we map your workflows and show where agents and automation pay off first.