Answer customers 24/7 on web and WhatsApp
Accurate answers from your own policies and records, handing over to a person when needed.
AI agents
AI agents that answer, decide and act inside your business.
Each agent has one clear job, the tools and knowledge it needs, and limits you set. It works across your systems, logs every action and asks a person before anything sensitive.
- A customer asks: A question arrives by chat, email or WhatsApp.
- The agent looks it up: It calls your systems through a secure tool to find the record.
- The agent answers: A clear answer, grounded in your own data.
- The action is done: The record is updated and the case is logged for review.
AI agents
What an AI agent can do for you.
Each agent has one clear job, the tools it needs and limits you set.
Read and process documents
Invoices, forms, contracts and KYC files read, checked and entered into your systems.
Triage and route tickets
Every request classified, prioritised and sent to the right team.
Qualify leads and follow up
New enquiries answered, qualified and followed up on time.
Reconcile transactions and flag exceptions
Records matched across systems, with only the exceptions left for people.
Draft reports and summaries
Daily and weekly reports, notes and summaries prepared for review.
Watch systems and raise alerts
Metrics and logs watched, with clear alerts and a first diagnosis.
Answer staff questions from your knowledge base
Policies, procedures and manuals answered in seconds, with sources.
Inside an agent
What every agent we build is made of.
One clear job
A defined task and a clear measure of success.
Your knowledge
Policies, records and documents it answers from, with sources.
The right tools
Access to the systems it needs, and nothing more.
Limits and a person
Rules it cannot cross, and a handover when it should not decide.
Guardrails on every agent
- Human in the loop for sensitive actions
- Every action logged
- Your data stays yours, never used to train public models
- Role based access
- Evaluation before release and monitoring after
- On-premises and private options
AI agents
Common questions
Short, straight answers to the questions we hear most. Open any question to read the answer.
Only what you allow. Each agent has a defined job, access to specific tools, and rules for when it must ask a person.
Agents take the repetitive work so your people can focus on the cases that need judgement, relationships and decisions.
Yes. Every message, lookup and action is logged, so you can review and audit it at any time.
Still have a question?
Ask us directly. An engineer reads every message and gets back to you.